A popular fast-food chain in Rhode Island is seeking a Shift Lead to lead shifts and ensure exceptional customer satisfaction. In this role, you will resolve customer concerns, manage Team Members, and assist management with business initiatives. Applicants should have at least 1 year of restaurant experience, alongside strong leadership and organizational skills. The position offers competitive pay, flexible schedules, and benefits like free meals, a 401k plan, and educational opportunities.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (ability to move up to 45 lbs).
Attendance and punctuality are a must.
Basic Math skills.
Responsibilities
Lead shifts and ensure customer satisfaction.
Oversee completion of Shift Excellence tasks.
Resolve customer complaints quickly.
Train Team Members and provide feedback.
Assist GM with Profit & Loss management.
Ensure food safety and quality standards.
Job description
A popular fast-food chain in Rhode Island is seeking a Shift Lead to lead shifts and ensure exceptional customer satisfaction. In this role, you will resolve customer concerns, manage Team Members, and assist management with business initiatives. Applicants should have at least 1 year of restaurant experience, alongside strong leadership and organizational skills. The position offers competitive pay, flexible schedules, and benefits like free meals, a 401k plan, and educational opportunities.