Shift Lead: Fast-Paced Sub Shop & Guest Service

Jersey-Mike; Bellaire (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Jersey Mike’s in Bellaire, TX is seeking a Shift Lead to guide team members and ensure high-quality operations and guest experiences. You will lead during shifts, coach staff, and help maintain food quality and service standards in a fast-paced environment.

The role requires strong communication and leadership abilities, flexibility for evenings and weekends, and comfort with handling opening/closing tasks and cash reporting. Compensation varies by experience and location.

Qualifications

• Preferred Qualifications Previous restaurant or leadership experience preferred
• Strong communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Dependable, accountable, and team-oriented
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth and efficient operations
• Provide coaching, direction, and real-time feedback to team members
• Deliver excellent guest service and resolve guest concerns professionally
• Ensure product quality, accuracy, and presentation meet company standards
• Monitor and enforce food safety, sanitation, and cleanliness requirements
• Assist with opening and closing procedures, including cash handling and shift reporting
• Delegate tasks effectively to maintain productivity during peak business periods
• Support training and onboarding of new team members
• Maintain a clean, organized, and welcoming work environment
• Step into Crew Member responsibilities as needed, including food preparation and guest service

Job description

Jersey Mike’s in Bellaire, TX is seeking a Shift Lead to guide team members and ensure high-quality operations and guest experiences. You will lead during shifts, coach staff, and help maintain food quality and service standards in a fast-paced environment.

The role requires strong communication and leadership abilities, flexibility for evenings and weekends, and comfort with handling opening/closing tasks and cash reporting. Compensation varies by experience and location.