Shift Lead: Fast-Paced Restaurant Leadership

Taco Bell; Franklin (MA); On-site; USD 17,908 - 31,684; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Flexible schedules

Medical benefits

401k retirement plan with 6% match

Job summary

A well-known fast-food chain in Franklin is seeking a Shift Lead to drive team performance and enhance customer satisfaction. You will oversee shift operations, maintain quality and safety standards, and foster a positive environment for guests and team members. Ideal candidates will have restaurant experience and strong leadership skills. This position offers competitive pay and a host of benefits, making it a great opportunity for growth.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Excellent communication skills and leadership abilities.
• Ability to lift up to 45 lbs.

Responsibilities

• Ensure customer satisfaction by executing the MIC Success Routine.
• Oversee team members’ completion of Shift Excellence tasks.
• Resolve customer complaints quickly and maintain positive relations.

Skills

Customer service

Team leadership

Communication

Conflict resolution

Time management

Job description

A well-known fast-food chain in Franklin is seeking a Shift Lead to drive team performance and enhance customer satisfaction. You will oversee shift operations, maintain quality and safety standards, and foster a positive environment for guests and team members. Ideal candidates will have restaurant experience and strong leadership skills. This position offers competitive pay and a host of benefits, making it a great opportunity for growth.