Shift Leader: Drive Guest Experience & Team Success

Taco Bell; Franklin (IN); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Free bachelor’s degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on various services

Job summary

A leading fast-food chain is seeking a Shift Lead in Franklin, Indiana to drive team performance and meet high service standards. You'll be responsible for resolving customer concerns, training Team Members, and maintaining efficient operations. With competitive pay and flexible schedules, this role is ideal for motivated individuals ready to manage a fast-paced environment. The ideal candidate will have leadership experience, strong communication skills, and a passion for customer service.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Attendance and Punctuality a must.

Responsibilities

• Resolve customer complaints quickly and maintain positive relations.
• Oversee Team Members' completion of tasks and maintain cleanliness.
• Assist the GM in screening Team Member candidates.
• Manage labor and inventory according to Profit & Loss management.

Skills

Excellent communication skills

Management skills

Organizational skills

Basic math skills

Physical dexterity

Job description

A leading fast-food chain is seeking a Shift Lead in Franklin, Indiana to drive team performance and meet high service standards. You'll be responsible for resolving customer concerns, training Team Members, and maintaining efficient operations. With competitive pay and flexible schedules, this role is ideal for motivated individuals ready to manage a fast-paced environment. The ideal candidate will have leadership experience, strong communication skills, and a passion for customer service.