A leading fast-food restaurant is seeking a Shift Lead to drive team performance and customer satisfaction. In this role, you will oversee daily operations, provide feedback to team members, and ensure a positive dining experience. Candidates should have at least one year of experience in a restaurant or retail setting, strong leadership skills, and the ability to meet the physical demands of the job. Competitive pay and benefits are offered, including free meals and scholarship programs.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Physical dexterity required to move up to 45 lbs.
Responsibilities
Ensure consistent customer satisfaction.
Oversee team members’ completion of Shift Excellence tasks.
Resolve customer complaints quickly.
Assist in screening team member candidates.
Skills
Customer satisfaction management
Leadership skills
Excellent communication
Cash management
Basic math skills
Job description
A leading fast-food restaurant is seeking a Shift Lead to drive team performance and customer satisfaction. In this role, you will oversee daily operations, provide feedback to team members, and ensure a positive dining experience. Candidates should have at least one year of experience in a restaurant or retail setting, strong leadership skills, and the ability to meet the physical demands of the job. Competitive pay and benefits are offered, including free meals and scholarship programs.