Shift Lead - Fast-Paced Restaurant Leader, Flexible Hours

Applegreen Group; Columbia (SC); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Applegreen USA is seeking a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes.

The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members. At this location you will maintain inventory, coach team members, and ensure fast, friendly service while upholding brand

Qualifications

• High school diploma or equivalent required.
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Must be able to lift 25-50 pounds at times.
• Must be at least eighteen (18) years of age.
• Ability to work flexible hours including days, evenings, weekends and holidays.
• Excellent verbal and written communication skills.
• Excellent interpersonal, leadership, and organizational skills.
• Excellent time management and ability to work across shifts.
• Ability to remain calm in a fast-paced environment.
• Ability to traverse all parts of the restaurant quickly.

Responsabilités

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.
• Performs duties of the Crew Member when necessary.

Connaissances

Verbal communication

Interpersonal leadership

Time management

Customer service

Supervisory experience

Mobility around restaurant

Stamina

Lifting ability

Age 18+

Calm under pressure

Flexible hours

Formation

High school diploma or GED

Description du poste

Applegreen USA is seeking a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes.

The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members. At this location you will maintain inventory, coach team members, and ensure fast, friendly service while upholding brand