Shift Lead: Fast-Paced Guest Service Supervisor

Applegreen Group; Lexington (SC); On-site; USD 18,000 - 23,000; Full time

Job summary

Applegreen USA is seeking a Shift Lead at a Burger King location in South Carolina to support the GM and AGM during shifts. The role oversees a crew and drives performance in service, quality, and efficiency.

The Shift Lead will maintain brand standards, coach team members, and ensure fast, friendly service, while handling inventory and daily operations. This is a full-time on-site position at Burger King locations in South Carolina.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and leadership abilities.
• Excellent time management across shifts.
• Experience delivering outstanding customer service.
• Ability to supervise and coach team members.
• Willingness to perform crew duties when needed.

Responsibilities

• Maintains inventory.
• Directs efficient preparation and sale of products for prompt delivery within speed guidelines.
• Reviews results to identify successes and improvement areas.
• Ensures the restaurant upholds brand and operational standards.
• Motivates and directs team members to deliver fast, friendly service in a clean environment.
• Provides coaching and feedback; performs crew duties when necessary.

Skills

Verbal and written communication

Interpersonal leadership

Time management

Customer service

Flexible scheduling

Ability to supervise

Education

High school diploma or equivalent

Job description

Applegreen USA is seeking a Shift Lead at a Burger King location in South Carolina to support the GM and AGM during shifts. The role oversees a crew and drives performance in service, quality, and efficiency.

The Shift Lead will maintain brand standards, coach team members, and ensure fast, friendly service, while handling inventory and daily operations. This is a full-time on-site position at Burger King locations in South Carolina.