Shift Lead: Fast-Paced QSR & Fan-First Leader

International Dairy Queen, Inc.; Richfield (MN); On-site; USD 20,664 - 23,419; Full time

Job summary

A leading quick-service restaurant company located in Richfield, MN, is seeking a Shift Lead to oversee restaurant operations and ensure exceptional customer service. Ideal candidates should have at least 6 months of experience in a high-volume environment, possess strong organizational skills, and be passionate about fostering a positive team atmosphere. The role requires managing staff, maintaining food safety standards, and creating memorable experiences for customers. A positive attitude and teamwork are essential for success in this fast-paced role.

Qualifications

• Minimum 6+ months of high volume quick service restaurant experience required.
• Must be capable of supervising specific areas in a fast-paced environment.

Responsibilities

• Be an ambassador of the Dairy Queen brand.
• Greet and welcome fans enthusiastically.
• Ensure timely and quality service.
• Assist in managing specific areas of the restaurant.
• Train and coach crew members.
• Create and maintain a positive environment.

Skills

Safe food handling practices

Organizational skills

Ability to work under pressure

Positive attitude

Education

High School diploma or equivalent

Job description

A leading quick-service restaurant company located in Richfield, MN, is seeking a Shift Lead to oversee restaurant operations and ensure exceptional customer service. Ideal candidates should have at least 6 months of experience in a high-volume environment, possess strong organizational skills, and be passionate about fostering a positive team atmosphere. The role requires managing staff, maintaining food safety standards, and creating memorable experiences for customers. A positive attitude and teamwork are essential for success in this fast-paced role.