Shift Lead - Fast-Paced Ops & Customer Champion

Andy's Frozen Custard Corporate LLC; Stickney Township (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

Pet Insurance

401K with 4% Matching

Dependent Care FSA

Paid Time Off

Job summary

Andy’s is seeking a Shift Manager to support daily operations, supervise staff, and ensure quality custard production in a fast-paced environment. The role emphasizes training, coaching, and adherence to company standards while directing shifts to meet key goals in customer service, safety, and efficiency.

Candidates must be at least 18 years old with 6+ months of management experience, preferably in quick-service. This is a full-time on-site position with comprehensive benefits.

Qualifications

• 6+ months of management experience, quick service preferred.
• Must be 18+ years of age.

Responsibilities

• Manage inventory levels per shift and ensure accuracy.
• Operate custard machines and ensure high-quality products.
• Train and coach crew; provide feedback and direction on shift.
• Lead store operations as a key holder, including opening and closing duties.
• Drive sales and monitor KPIs, maintaining customer service standards.

Job description

Andy’s is seeking a Shift Manager to support daily operations, supervise staff, and ensure quality custard production in a fast-paced environment. The role emphasizes training, coaching, and adherence to company standards while directing shifts to meet key goals in customer service, safety, and efficiency.

Candidates must be at least 18 years old with 6+ months of management experience, preferably in quick-service. This is a full-time on-site position with comprehensive benefits.