Shift Lead: Fast-Paced Food Service Leader & Growth

Bojangles; Happy Valley (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

On-the-job leadership training

Growth opportunities into management

Job summary

Bojangles is seeking a Shift Leader to guide a fast-paced crew at our Rustburg location. You’ll set the tone for service, quality, and pace during active shifts, assign tasks, and ensure smooth operations.

You’ll train new team members, coach on the floor, and uphold food safety and cleanliness standards. Flexibility for nights, weekends, and holidays helps support a busy schedule and franchise growth.

Qualifications

• Prior experience in food service or hospitality preferred.
• Leadership qualities, even without formal management experience.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead by example during active shifts—setting the tone for service, quality, and pace.
• Assign tasks, manage crew flow, and ensure shift checklists are completed.
• Help train new team members and offer real-time coaching during shifts.
• Maintain food safety, cleanliness, and operational standards.
• Handle minor guest complaints with professionalism and urgency.
• Communicate clearly with management about needs, concerns, and wins.
• Support drive-thru, front counter, kitchen, or any area as needed.

Skills

Leadership

Teamwork

Punctuality

Adaptability

Food service experience

Job description

Bojangles is seeking a Shift Leader to guide a fast-paced crew at our Rustburg location. You’ll set the tone for service, quality, and pace during active shifts, assign tasks, and ensure smooth operations.

You’ll train new team members, coach on the floor, and uphold food safety and cleanliness standards. Flexibility for nights, weekends, and holidays helps support a busy schedule and franchise growth.