Shift Lead: Fast-Casual Restaurant Leader

Capriotti's Sandwich Shop; Cranberry Township (Butler County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Flexible scheduling

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop in Cranberry Township is seeking a motivated Restaurant Shift Lead to guide daily operations, supervise staff, and uphold Capriotti’s high standards in a fast-paced setting. This role is ideal for someone who enjoys leading others, delivering outstanding guest service, and building a career in restaurant management, hospitality, or food service leadership.

Capriotti’s is a rapidly growing brand with over 100 locations nationwide and exciting expansion plans; we offer

Qualifications

• Prior experience in restaurant, food service, hospitality or retail leadership.
• Experience as a Shift Lead or similar role is a plus.
• Strong customer service and communication skills.
• Ability to lead and motivate teams in a fast-paced environment.
• Excellent time management, organization and problem-solving skills.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Team motivation

Job description

Capriotti’s Sandwich Shop in Cranberry Township is seeking a motivated Restaurant Shift Lead to guide daily operations, supervise staff, and uphold Capriotti’s high standards in a fast-paced setting. This role is ideal for someone who enjoys leading others, delivering outstanding guest service, and building a career in restaurant management, hospitality, or food service leadership.

Capriotti’s is a rapidly growing brand with over 100 locations nationwide and exciting expansion plans; we offer