Shift Lead: Growth, Leadership & Flexible Schedule

Capriotti's Cranberry; Cranberry Township (Butler County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Competitive salary

Flexible schedule

Free food & snacks

Employee Assistance Program (EAP)

Health benefits (for eligible team

Free meals and generous employee dis·c

Flexible scheduling

Ongoing paid training and leadership

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop in Cranberry Township is hiring a Restaurant Shift Lead to guide daily operations and support the restaurant team. This role emphasizes leadership, outstanding guest service, and building a career in hospitality management.

The position requires leading by example, coaching team members, and upholding Capriotti’s standards for quality, efficiency, and cleanliness in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Customer service

Leadership

Team motivation

Communication

Time management

Job description

Capriotti’s Sandwich Shop in Cranberry Township is hiring a Restaurant Shift Lead to guide daily operations and support the restaurant team. This role emphasizes leadership, outstanding guest service, and building a career in hospitality management.

The position requires leading by example, coaching team members, and upholding Capriotti’s standards for quality, efficiency, and cleanliness in a fast-paced environment.