Restaurant Shift Lead — Growth Path

Capriotti's Cranberry; Criders Corners (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Flexible schedule

Free meals and generous employee disks

Job summary

Capriotti’s Sandwich Shop in Cranberry Township, PA, is hiring a motivated Restaurant Shift Lead to guide daily operations, supervise staff, and deliver outstanding guest service in a fast-paced setting.

Join a growing fast-casual brand known for award-winning sandwiches, flexible scheduling, and opportunities for advancement. This role is ideal for someone with leadership experience in food service and a passion for guest satisfaction.

Qualifications

• Experience in restaurant, food service, hospitality, or retail leadership.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Skills

Leadership

Customer service

Team supervision

Communication skills

Job description

Capriotti’s Sandwich Shop in Cranberry Township, PA, is hiring a motivated Restaurant Shift Lead to guide daily operations, supervise staff, and deliver outstanding guest service in a fast-paced setting.

Join a growing fast-casual brand known for award-winning sandwiches, flexible scheduling, and opportunities for advancement. This role is ideal for someone with leadership experience in food service and a passion for guest satisfaction.