Shift Lead: Fast-Casual Crew & Customer Experience

LITTLE GENERAL STORE INC; Stanaford (WV); On-site; USD 30,000 - 45,000; Full time

Job summary

LITTLE GENERAL STORE INC is seeking a dedicated individual to assist in the management of our branded food service restaurant located in Stanaford, WV. The successful applicant will support the Manager in delivering exceptional customer service, overseeing operations, and achieving sales goals.

The role involves staff management, food safety compliance, and ensuring that every customer has a positive experience. A strong emphasis on quality, cleanliness, and speed of service is expected.

Qualifications

• Strong customer service skills to ensure customer satisfaction.
• Ability to lead and train team members effectively.
• Knowledge of cash control systems and credit card security.

Responsibilities

• Assist with staffing positive and trained team members.
• Ensure customer satisfaction and handle complaints.
• Oversee food safety and quality standards.
• Conduct performance appraisals for team members.
• Manage administrative requirements and procedures.

Skills

Customer service

Leadership

Management

Communication

Job description

LITTLE GENERAL STORE INC is seeking a dedicated individual to assist in the management of our branded food service restaurant located in Stanaford, WV. The successful applicant will support the Manager in delivering exceptional customer service, overseeing operations, and achieving sales goals.

The role involves staff management, food safety compliance, and ensuring that every customer has a positive experience. A strong emphasis on quality, cleanliness, and speed of service is expected.