Food Service Associate: Customer Experience & Prep Pro

Paycom - ATS; Danville (WV); On-site; USD 18,000 - 26,000; Full time

Job summary

Little General in Danville, WV seeks a Food Service Customer Service Representative to deliver great service while preparing quality food items per branded regulations. You will greet customers, upsell items, monitor temperatures, and ensure sanitation and safety standards are followed.

Qualifications include a High School diploma or GED and the ability to read and write in English. Candidates must be able to lift up to 50 pounds and stand for long periods as part of daily responsibilities.

Qualifications

• Experience in customer-facing roles is preferred.
• Able to read and interpret basic safety and quality guidelines.

Responsibilities

• Greet customers with a smile and provide friendly assistance.
• Prepare food items according to branded regulations.
• Measure and weigh ingredients as required.
• Monitor temperatures of refrigeration and cooking equipment.
• Maintain cleanliness and sanitize equipment regularly.
• Monitor, rotate, and manage product freshness to reduce waste.
• Upsell related items when appropriate.
• Follow all Little General policies and handbook guidelines.
• Report equipment malfunctions to the manager promptly.
• Carry out duties with a professional appearance and uniform.
• Understand and adhere to safety and sanitation standards.
• Support other duties as assigned by supervision.

Skills

Customer service

Food safety

Education

High School diploma or GED

Job description

Little General in Danville, WV seeks a Food Service Customer Service Representative to deliver great service while preparing quality food items per branded regulations. You will greet customers, upsell items, monitor temperatures, and ensure sanitation and safety standards are followed.

Qualifications include a High School diploma or GED and the ability to read and write in English. Candidates must be able to lift up to 50 pounds and stand for long periods as part of daily responsibilities.