Shift Lead - Energize the Team & Guest Experience

Caribou Coffee; Grand Rapids (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Grand Rapids, MN is seeking a Shift Leader who will supervise the coffeehouse in partnership with the GM/AGM. You will ensure the team understands brand standards, product quality, cleanliness, and guest connections during each shift.

You will lead shifts with enthusiasm, coach team members, and maintain a welcoming, well‑run environment. The role requires flexible availability and at least 6 months of leadership experience.

Qualifications

• 6+ months of leadership experience or training to take on Shift Leader responsibilities.
• Flexible availability to meet business needs and varying shifts.
• Must be at least 18 years of age.

Responsibilities

• Leads shifts with energy to keep the team on track and guest connections strong.
• Knows deployment for the day and delegates tasks to maintain smooth flow.
• Upholds brand standards, quality, cash handling, safety, and store procedures.
• Coaches and trains teammates on role responsibilities, product knowledge, and promotions.
• Performs admin tasks timely, including deposits, inventory and product orders.
• Arrives prepared for scheduled shifts and supports team success.

Skills

Leadership experience

Team leadership

Flexible availability

Education

High school diploma or GED

Job description

Caribou Coffee in Grand Rapids, MN is seeking a Shift Leader who will supervise the coffeehouse in partnership with the GM/AGM. You will ensure the team understands brand standards, product quality, cleanliness, and guest connections during each shift.

You will lead shifts with enthusiasm, coach team members, and maintain a welcoming, well‑run environment. The role requires flexible availability and at least 6 months of leadership experience.