Shift Lead: Elevate Service, Training & Ops

BBQ Holdings, Inc.; Davenport (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

BBQ Holdings, Inc. in Davenport, IA is seeking a Shift Leader to assist the management team in overseeing restaurant operations during a scheduled shift and to ensure quality, timeliness and guest satisfaction.

This role requires a High School diploma, a valid driver's license, and the ability to train others. Experience in a fast-paced restaurant, strong time management, and effective communication are essential for success in this position.

Qualifications

• High School diploma or equivalent is required.
• Valid drivers license and car insurance required.
• Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
• NRA ServSafe food and alcohol certifications preferred.
• 2 years of restaurant or equivalent experience is preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies and procedures.
• Responsible for keeping the restaurant clean and always maintained.
• Guest resolution.
• Adhere to all Company standard operating procedures.
• Builds morale through personal and professional growth; mentors staff to meet service standards.
• Ensure all menu items are prepared to standard with fresh ingredients and proper cost controls.
• Create exceptional Guest service and achieve financial results through systems and standards.

Skills

Time management

Organizational skills

Guest service

Communication

Flexibility

Leadership

Attention to detail

Multi-tasking

Education

High School diploma or equivalent

NRA ServSafe certification preferred

Job description

BBQ Holdings, Inc. in Davenport, IA is seeking a Shift Leader to assist the management team in overseeing restaurant operations during a scheduled shift and to ensure quality, timeliness and guest satisfaction.

This role requires a High School diploma, a valid driver's license, and the ability to train others. Experience in a fast-paced restaurant, strong time management, and effective communication are essential for success in this position.