Shift Lead — Elevate Guest Experience & Team Wins

Wingstop - Sizzling Platter; Sandy (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Wingstop Shift Lead at Sandy, UT oversees daily restaurant operations, guiding crew members and ensuring quality, speed, and guest satisfaction during each shift.

This role emphasizes coaching, clear communication, and problem solving in a fast-paced environment, with responsibilities including opening/closing duties, safety compliance, and staffing support to sustain Wingstop’s flavor-first service.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.

Skills

Leadership

Communication

Problem-solving

Teamwork

Job description

Wingstop Shift Lead at Sandy, UT oversees daily restaurant operations, guiding crew members and ensuring quality, speed, and guest satisfaction during each shift.

This role emphasizes coaching, clear communication, and problem solving in a fast-paced environment, with responsibilities including opening/closing duties, safety compliance, and staffing support to sustain Wingstop’s flavor-first service.