Shift Lead: Elevate Guest Experience & Team Operations

BBQ Holdings, Inc.; Bakersfield (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

BBQ Holdings, Inc. is seeking a Shift Leader to support the management team during assigned shifts in Bakersfield, CA. You will help oversee restaurant operations, ensure recipes and procedures are followed, and deliver high-quality guest experiences.

You will supervise employees, uphold policies, maintain cleanliness, manage schedules, and contribute to cost control and timely service. The role emphasizes mentoring staff and maintaining the brand's service standards.

Qualifications

• High School diploma or equivalent.
• Valid driver's license and car insurance is required.
• ServSafe food and alcohol certifications preferred.
• 2 years of restaurant or equivalent experience preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies and procedures.
• Keep the restaurant clean and well maintained.
• Resolve guest issues and ensure satisfaction.
• Follow SOPs and recipes to ensure quality and consistency.
• Mentor staff and develop performance to uphold service standards.

Skills

Time management

Organizational skills

Communication

Guest service

Adaptability

Teaching others

Detail oriented

Education

High school diploma

Job description

BBQ Holdings, Inc. is seeking a Shift Leader to support the management team during assigned shifts in Bakersfield, CA. You will help oversee restaurant operations, ensure recipes and procedures are followed, and deliver high-quality guest experiences.

You will supervise employees, uphold policies, maintain cleanliness, manage schedules, and contribute to cost control and timely service. The role emphasizes mentoring staff and maintaining the brand's service standards.