Restaurant Shift Leader: Guest Experience & Operations

WKS Restaurant Group; Bakersfield (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A popular restaurant chain in Bakersfield, California, is looking for a Shift Manager to oversee daily operations and team performance. Responsibilities include training staff, ensuring guest satisfaction, and maintaining compliance with health and safety regulations. Ideal candidates will have a high school diploma, at least one year of hospitality experience, and excellent communication skills. This role requires extensive standing and the ability to lift up to 40 lbs. Competitive pay range of $20.00 – $30.00 per hour, based on experience and qualifications.

Qualifications

• Must be at least 18 years old.
• Fluent in English, both spoken and written.
• One year experience in hospitality or three months as an El Pollo Loco Shift Leader.

Responsibilities

• Manage shift operations and ensure compliance with health and safety standards.
• Train and develop team members effectively.
• Handle customer complaints and ensure guest satisfaction.

Skills

Customer Service

Team Leadership

Problem Solving

Time Management

Education

High School Diploma or equivalent

Job description

A popular restaurant chain in Bakersfield, California, is looking for a Shift Manager to oversee daily operations and team performance. Responsibilities include training staff, ensuring guest satisfaction, and maintaining compliance with health and safety regulations. Ideal candidates will have a high school diploma, at least one year of hospitality experience, and excellent communication skills. This role requires extensive standing and the ability to lift up to 40 lbs. Competitive pay range of $20.00 – $30.00 per hour, based on experience and qualifications.