Shift Lead: Elevate Guest Experience & Team Growth

CityBird Crestview; Kentucky; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Insurance eligibility within 90 days

Paid time off after 90 days

Shared tip pool

401K eligibility after 1 year

Growth opportunities

Job summary

City Bird Crestview in Crestview Hills, KY is seeking a shift lead to support guest experience and the quality of menu items in a fast-paced restaurant environment. The role requires regular movement, bending, lifting up to 50 pounds, and adherence to safety and sanitation standards. You will work closely with the team to ensure excellent service and product quality.

The position offers full-time employment with the opportunity to grow within the Thunderdome Restaurant Group network.

Qualifications

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Follows proper safety, sanitation and health standards.
• Maintains a clean and efficient work station.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.
• Maintains a positive and cooperative team environment.
• Frequently works on the line with food and beverage preparation while interacting with guests.
• Assisting managers in developing team members and holding them accountable to our highest standards.

Responsibilities

• Assist with guest experience and the overall quality of menu items according to standards.
• Interact with guests on the line during food and beverage preparation.
• Support managers in developing team members and upholding high standards.
• Maintain cleanliness and safety while serving guests.

Skills

Knowledgeable about food and beverage

Maintains clean and professional

Customer service orientation

Team collaboration

Job description

City Bird Crestview in Crestview Hills, KY is seeking a shift lead to support guest experience and the quality of menu items in a fast-paced restaurant environment. The role requires regular movement, bending, lifting up to 50 pounds, and adherence to safety and sanitation standards. You will work closely with the team to ensure excellent service and product quality.

The position offers full-time employment with the opportunity to grow within the Thunderdome Restaurant Group network.