Shift Lead: Elevate Guest Experience & Team Growth

Harri; American Fork (UT); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Discounted drinks & cookies

Flexible hours

Growth opportunities

Competitions and prizes

Job summary

Swig is hiring a Shift Lead in Utah who will help keep the store running smoothly, train teammates, and ensure an energetic, welcoming guest experience. You’ll manage prep, stocking, and cleanliness while driving accuracy on to-go and delivery orders.

Join Swig to lead in a fast-paced environment, uphold safety standards, and contribute to a fun team culture with opportunities to grow and shine through competitions and perks.

Qualifications

• Customer-focused mindset with strong communication skills.
• Attention to detail to maintain quality and safety standards.
• Ability to work well in a team and follow directions.
• Capable of multitasking in a fast-paced environment.
• Food handler's permit and reliable transportation.
• Regular, predictable attendance and a positive attitude.
• Must be at least 16 years old.

Responsibilities

• Complete store checklists, manage deposits, and ensure smooth operations.
• Train, mentor, and communicate with team members to achieve success.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
• Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed.
• Handle prep, stocking, and staging to keep everything organized and efficient.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Maintain food rotation, cleanliness, and adhere to safety and sanitation standards.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Customer service

Communication

Team collaboration

Multitasking

Job description

Swig is hiring a Shift Lead in Utah who will help keep the store running smoothly, train teammates, and ensure an energetic, welcoming guest experience. You’ll manage prep, stocking, and cleanliness while driving accuracy on to-go and delivery orders.

Join Swig to lead in a fast-paced environment, uphold safety standards, and contribute to a fun team culture with opportunities to grow and shine through competitions and perks.