Shift Lead: Elevate Customer Service & Store Ops

LESLIES POOLMART INC; Charlotte (NC); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's in Charlotte, NC is seeking a Shift Lead 2 to support the General Manager in overseeing daily retail operations and delivering exceptional customer service for pool and spa care needs.

The role involves greeting customers, processing sales with the POS system, maintaining a clean and appealing store, assisting with merchandising and inventory control, and covering open/close duties including bank deposits.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or Equivalent, or currently attending High School.
• A valid driver's license with reliable transportation.
• Customer service experience or retail experience.
• Experience leading a team (preferred).
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Customer service experience

Team leadership

Communication skills

Computer proficiency

Ability to lift 50 lbs

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Leslie's in Charlotte, NC is seeking a Shift Lead 2 to support the General Manager in overseeing daily retail operations and delivering exceptional customer service for pool and spa care needs.

The role involves greeting customers, processing sales with the POS system, maintaining a clean and appealing store, assisting with merchandising and inventory control, and covering open/close duties including bank deposits.