Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Southfield (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a Store Associate to support opening and closing procedures, cash handling, and ensuring the floor and stock rooms are ready for business. This role requires accurately processing returns, refunds, and daily cash drops while maintaining store security and signage.

You will engage customers, model friendly service, and work with management to keep shelves stocked, prices aligned with local regulations, and displays refreshed for promotions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management, including systems start-up and cash handling.
• Handle returns, refunds, cash drops, and provide change at registers.
• Ensure floor and stock room are ready for business.
• Deliver a distinctive and delightful customer experience.
• Maintain inventory counts and pricing signage in compliance with regulations.

Skills

Leadership experience

English proficiency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Store Associate to support opening and closing procedures, cash handling, and ensuring the floor and stock rooms are ready for business. This role requires accurately processing returns, refunds, and daily cash drops while maintaining store security and signage.

You will engage customers, model friendly service, and work with management to keep shelves stocked, prices aligned with local regulations, and displays refreshed for promotions.