Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Huntersville (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Huntersville, NC is seeking a frontline team member to support store opening and closing in the absence of management. You will handle cash, assist customers, and ensure inventory and displays are accurate to deliver a positive shopping experience.

The role emphasizes greeting customers, answering questions, and providing proactive service to meet daily goals. Prior retail leadership experience is valued. Fluency in English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring floor and stock room are ready.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.

Skills

Leadership

Customer service

Job description

Walgreens in Huntersville, NC is seeking a frontline team member to support store opening and closing in the absence of management. You will handle cash, assist customers, and ensure inventory and displays are accurate to deliver a positive shopping experience.

The role emphasizes greeting customers, answering questions, and providing proactive service to meet daily goals. Prior retail leadership experience is valued. Fluency in English is required.