Shift Lead: Dynamic Team Leader with Growth Path
Sud Stop Car Wash
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Benefits offered by this job
Job summary
Sud Stop Car Wash is seeking a Shift Lead to join our Raleigh, NC team. Lead and motivate a team of Customer Service Attendants, ensure safe operations, and drive service quality in a fast-paced, outdoor setting.
You’ll train staff, handle customer questions, and promote memberships, with weekend and holiday availability expected. Car wash experience is a plus, but training is provided. Compensation: $17.00-19.00 per hour + bonus opportunities.
Qualifications
- Previous leadership or supervisory experience in retail, hospitality, or service is preferred.
- Customer service and/or sales experience is required or a strong fit.
- Excellent communication and problem‑solving skills are essential.
- Team‑first mindset with the ability to lead by example.
Responsibilities
- Lead and motivate a team of Customer Service Attendants during your shift.
- Ensure excellent customer service and a safe, efficient operation.
- Train and coach team members to uphold Sud Stop standards.
- Handle customer questions, feedback, and service recovery when needed.
- Monitor daily operations, equipment, and cleanliness of the site.
- Promote memberships and services to meet sales goals.
- Work outdoors in all weather and on your feet.
Skills
Job description
Sud Stop Car Wash is seeking a Shift Lead to join our Raleigh, NC team. Lead and motivate a team of Customer Service Attendants, ensure safe operations, and drive service quality in a fast-paced, outdoor setting.
You’ll train staff, handle customer questions, and promote memberships, with weekend and holiday availability expected. Car wash experience is a plus, but training is provided. Compensation: $17.00-19.00 per hour + bonus opportunities.
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