Shift Lead: Drive the Crew, Deliver Sparkle

Whistle Express Car Wash; Cleveland (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll lead a team, run the site when management is away, and ensure the wash remains efficient and guests leave better than they arrived.

The role is fast, physical, and visible, with a focus on ownership and accountability. You’ll be responsible for opening/closing, guiding the crew, and maintaining quality on a busy shift.

Qualifications

• Experience leading a fast-paced service team.
• Ability to engage customers and promote services.
• Strong focus on safety and quality.
• Reliable, owner‑level accountability on shift.

Responsibilities

• Greet customers and provide a positive experience.
• Direct vehicles safely through the wash process and ensure quality.
• Lead and coordinate team duties during shifts.
• Inspect work and maintain Sparkle Assurance standards.

Skills

Leadership

Team management

Customer engagement

Operations

Safety

Attention to detail

Ownership mindset

Outdoor work endurance

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll lead a team, run the site when management is away, and ensure the wash remains efficient and guests leave better than they arrived.

The role is fast, physical, and visible, with a focus on ownership and accountability. You’ll be responsible for opening/closing, guiding the crew, and maintaining quality on a busy shift.