Shift Lead: Drive Service & Team Excellence

Hunter Super Techs - TurnPoint; Ozark (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

Hunter Super Techs - TurnPoint is hiring a Shift Manager to lead day-to-day restaurant operations and foster a positive, productive environment.

You will coach team members, ensure food safety, drive service excellence on your shift, and partner with leadership to maintain high standards of guest satisfaction. Prior QSR or retail experience is required; ServSafe is a plus and reliability is essential.

Qualifications

• 6+ months of QSR or retail experience.
• Ability to lead a team with enthusiasm and fairness.
• Dependable and self-motivated.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members.
• Monitor shift performance and communicate with leadership.

Skills

Shift leadership

Team coaching

Food safety awareness

Customer service

Job description

Hunter Super Techs - TurnPoint is hiring a Shift Manager to lead day-to-day restaurant operations and foster a positive, productive environment.

You will coach team members, ensure food safety, drive service excellence on your shift, and partner with leadership to maintain high standards of guest satisfaction. Prior QSR or retail experience is required; ServSafe is a plus and reliability is essential.