Shift Lead: Drive Service, Quality & Profit

Papa Johns; Bloomington (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Papa John’s in Bloomington, IL is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help drive restaurant profitability by executing company policies and procedures and maintaining compliance with laws and ethics.

You will oversee station duties, manage staffing, and control food/labor costs while upholding quality and service standards.

Qualifications

• High school diploma or GED required
• Certification in Serv-Safe or local/state food service preferred
• Experience in restaurant shift leadership preferred

Responsibilities

• Adheres to station guidelines and performs assigned duties to ensure product quality.
• Maintains shift coverage and monitors food and labor costs.
• Ensures compliance with policies, safety and security procedures.
• Manages cash handling and inventory to minimize loss.
• Supports profitability by meeting company guidelines and target goals.

Skills

Planning & prioritization

Communicates effectively

Process improvement

Education

High school diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John’s in Bloomington, IL is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help drive restaurant profitability by executing company policies and procedures and maintaining compliance with laws and ethics.

You will oversee station duties, manage staffing, and control food/labor costs while upholding quality and service standards.