Shift Lead: Drive Service Excellence & Team Performance

Taco Bell; Rocklin (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

A popular fast-food chain in Rocklin, California, is looking for a shift leader who will support the restaurant's goals by ensuring excellent customer service and managing team operations. Responsibilities include training team members, overseeing daily operations, resolving customer issues, and maintaining health and safety standards. Ideal candidates are at least 18 years old, prefer internal promotions, and can handle various physical tasks associated with maintaining a cleanliness of the restaurant environment.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote from Hourly Champion position.
• Must pass reference check.

Responsibilities

• Ensure customer satisfaction and resolve complaints.
• Assist with facility maintenance and safety standards.
• Provide training and feedback to Team Members.

Skills

Problem-solving

Customer service

Team collaboration

Basic business math

Job description

A popular fast-food chain in Rocklin, California, is looking for a shift leader who will support the restaurant's goals by ensuring excellent customer service and managing team operations. Responsibilities include training team members, overseeing daily operations, resolving customer issues, and maintaining health and safety standards. Ideal candidates are at least 18 years old, prefer internal promotions, and can handle various physical tasks associated with maintaining a cleanliness of the restaurant environment.