Shift Lead: Drive Quality & Team Excellence

Whistle Express Car Wash; Fayetteville (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Whistle Express Car Wash in Fayetteville, NC is seeking a Shift Lead who acts as the on-site standard-setter when management isn't present. The role is fast, physical, and customer-facing, with a focus on ownership and team accountability.

You will lead opening/closing, mentor teammates, ensure safety, and keep the lot clean and guests satisfied. Previous leadership or team experience is a plus; resiliency and a hands-on approach are essential.

Qualifications

• Leadership experience is a plus.
• Comfortable working outdoors at a fast pace.
• Knowledge of safety protocols and procedures.

Responsibilities

• Greet customers and promote services to drive engagement.
• Direct vehicles into the wash tunnel and prep for washing.
• Monitor equipment and report issues to maintain flow.
• Open/close procedures as a key holder and lead the team.

Skills

Leadership

Customer Service

Team Leadership

Safety Protocols

Job description

Whistle Express Car Wash in Fayetteville, NC is seeking a Shift Lead who acts as the on-site standard-setter when management isn't present. The role is fast, physical, and customer-facing, with a focus on ownership and team accountability.

You will lead opening/closing, mentor teammates, ensure safety, and keep the lot clean and guests satisfied. Previous leadership or team experience is a plus; resiliency and a hands-on approach are essential.