Shift Lead - Customer Service & Team Coach

Arby's, Inc.; Bridgewater (FL); On-site; USD 40,000 - 48,000; Full time

Job summary

Arby's is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team in delivering smooth shifts. You will lead by example, coach team members through performance and training initiatives, and ensure exceptional customer service that keeps guests coming back.

As a Shift Manager, you will be responsible for assisting with daily operations, guiding team members, and maintaining a welcoming dining experience.

Qualifications

• At least six months of restaurant or retail management experience.
• Showcase exceptional customer service.
• At least 18 years old.
• Eligible to work in the U.S.
• Background welcoming all backgrounds.

Responsibilities

• Help operate the restaurant on a day-to-day basis as a Shift Manager.
• Assist the management team in ensuring each shift runs smoothly.
• Support training and performance initiatives for team members, delivering exceptional customer service.

Skills

Customer service

People management

Job description

Arby's is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team in delivering smooth shifts. You will lead by example, coach team members through performance and training initiatives, and ensure exceptional customer service that keeps guests coming back.

As a Shift Manager, you will be responsible for assisting with daily operations, guiding team members, and maintaining a welcoming dining experience.