Shift Manager: Lead Team & Service Excellence

Arby's; Hinesville (GA); On-site; USD 34,000 - 46,000; Full time

Job summary

Arby’s is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team, ensuring every shift runs smoothly. You’ll also guide team members through performance and training initiatives while delivering exceptional customer service to keep guests coming back.

The role emphasizes fast-casual service and Meatcraft hospitality, with a focus on teamwork and guest satisfaction.

Qualifications

• At least 6 months of restaurant or retail management experience.
• Proven record of delivering exceptional customer service.
• Must be 18+ and eligible to work in the U.S.

Responsibilities

• Assist in daily restaurant operations as Shift Manager.
• Support the management team to ensure each shift runs smoothly.
• Mentor and train team members to improve performance and service quality.
• Provide exceptional customer service to ensure guest satisfaction.

Skills

Customer service

Team leadership

Training and coaching

Job description

Arby’s is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team, ensuring every shift runs smoothly. You’ll also guide team members through performance and training initiatives while delivering exceptional customer service to keep guests coming back.

The role emphasizes fast-casual service and Meatcraft hospitality, with a focus on teamwork and guest satisfaction.