Shift Lead: Customer Service & Store Ops

GPM Investments; Mechanicsville (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

GPM Investments, LLC in Mechanicsville, VA is hiring a Sales Associate / Customer Service Team Leader to provide 100% customer satisfaction and efficient checkout service. You will greet customers, handle transactions, and support store operations with a positive attitude.

The role requires open availability, full-time hours, and a willingness to perform a variety of duties to keep the store running smoothly.

Qualifications

• Ability to read, write, speak and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greets customers and provides fast, friendly service.
• Rings sales, handles cash, and processes refunds/exchanges.
• Assist with shift changes and cash drawer reconciliation.
• Process money orders, credit card purchases, checks, and lottery sales.

Skills

Customer service

English literacy

Basic math

Cash handling

Teamwork

Job description

GPM Investments, LLC in Mechanicsville, VA is hiring a Sales Associate / Customer Service Team Leader to provide 100% customer satisfaction and efficient checkout service. You will greet customers, handle transactions, and support store operations with a positive attitude.

The role requires open availability, full-time hours, and a willingness to perform a variety of duties to keep the store running smoothly.