Sales Associate Team Leader — Customer-First Service Lead

GPM Investments, LLC; Charlottesville (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

GPM Investments, LLC is seeking a Sales Associate / Customer Service Team Leader to deliver 100% customer satisfaction. The role involves greeting customers, processing sales and payments, checking IDs, stocking shelves, and maintaining a clean store environment in Charlottesville, VA.

You will support shift changes, monitor security, and assist with vendor deliveries while upholding company policies. Ideal candidates are at least 18, fluent in English, with basic math skills and the ability to

Qualifications

• Must be 18 years or older and able to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greet customers and provide fast, friendly service.
• Ring sales on cash register; handle money and refunds.
• Assist with shift changes and cash drawer management.
• Process money orders, credit card purchases, checks and lottery transactions.
• Check IDs for restricted sales.
• Stock shelves and rotate stock; price according to price book.
• Clean and sanitize all equipment and storage areas.
• Check in vendor deliveries and complete paperwork.
• Monitor cash levels and security procedures during shift.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Team leadership

Job description

GPM Investments, LLC is seeking a Sales Associate / Customer Service Team Leader to deliver 100% customer satisfaction. The role involves greeting customers, processing sales and payments, checking IDs, stocking shelves, and maintaining a clean store environment in Charlottesville, VA.

You will support shift changes, monitor security, and assist with vendor deliveries while upholding company policies. Ideal candidates are at least 18, fluent in English, with basic math skills and the ability to