Shift Lead: Customer Service & Store Operations

FiveStar Food Mart; Danville (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

FiveStar Food Mart in Danville, KY is seeking a Shift Supervisor to partner with the management team and help manage daily operations, including customer service, food service, and basic accounting tasks. You will lead the store team, ensure compliant procedures, and assist in training and communicating policies.

The role emphasizes merchandising, inventory control, and maintaining a safe, friendly shopping environment. Availability for varied shifts, weekends, and holidays is required.

Qualifications

• Proven ability to provide excellent customer service.
• Experience with food service operations and standards.
• Leadership experience in a retail or food service setting.

Responsibilities

• Assist store management in daily operations.
• Train and develop store team on policies.
• Manage inventory levels and merchandising.
• Ensure safety and loss prevention guidelines are followed.
• Provide excellent customer service and resolve issues.

Skills

Customer service

Food service

Team leadership

Inventory management

Basic computer skills

Education

High School Diploma or GED

Tools

POS system

MS Office basics

Job description

FiveStar Food Mart in Danville, KY is seeking a Shift Supervisor to partner with the management team and help manage daily operations, including customer service, food service, and basic accounting tasks. You will lead the store team, ensure compliant procedures, and assist in training and communicating policies.

The role emphasizes merchandising, inventory control, and maintaining a safe, friendly shopping environment. Availability for varied shifts, weekends, and holidays is required.