Shift Lead: Customer Experience & Team Coach

Taco Bell Corp.; Lemont (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Taco Bell franchisee locations are seeking a Shift Lead to support the Restaurant General Manager by running efficient shifts and ensuring Taco Bell standards are met. This role focuses on solving problems, guiding Team Members, and upholding safety and quality in every service interaction.

You will handle customer concerns with a positive, smiling approach, provide constructive feedback to Team Members, and adhere to cash, security, inventory, and labor policies while maintaining a welcoming

Responsabilidades

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.
• Support the Restaurant General Manager by running great work shifts.
• Ensure Team Members complete all assigned duties and serve safe, quality food in a friendly manner.
• Maintain a safe place for Team Members to work and customers to visit.

Descripción del empleo

Taco Bell franchisee locations are seeking a Shift Lead to support the Restaurant General Manager by running efficient shifts and ensuring Taco Bell standards are met. This role focuses on solving problems, guiding Team Members, and upholding safety and quality in every service interaction.

You will handle customer concerns with a positive, smiling approach, provide constructive feedback to Team Members, and adhere to cash, security, inventory, and labor policies while maintaining a welcoming