Shift Lead: Customer Experience & Store Ops Pro

Walgreens; Smyrna (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Smyrna, GA seeks a Store Lead to open/close the store in the absence of management and manage cash handling and backdoor deliveries. You will deliver a distinctive customer experience and assist with inventory, pricing, and displays.

The role emphasizes leadership, cash accuracy, and regulatory compliance while maintaining a clean, organized store and proactive customer service. Compensation starts at $17/hour with opportunities to grow.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store when management is absent, handling cash and startup procedures.
• Completes cash drops, refunds, and ensures correct cash register records.
• Models and delivers a distinctive and delightful customer experience.
• Coaches team members on deliveries, backdoor access, and vendor coordination.
• Maintains pricing, signage, inventory accuracy, and displays.
• Ensures compliance with state/local laws for regulated products.

Skills

Customer service

Leadership

Cash handling

English fluency

Tools

Cash register operation

Store systems

Job description

Walgreens in Smyrna, GA seeks a Store Lead to open/close the store in the absence of management and manage cash handling and backdoor deliveries. You will deliver a distinctive customer experience and assist with inventory, pricing, and displays.

The role emphasizes leadership, cash accuracy, and regulatory compliance while maintaining a clean, organized store and proactive customer service. Compensation starts at $17/hour with opportunities to grow.