Shift Lead: Customer Experience & Store Operations

Walgreens; Sun Lakes (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Sun Lakes, AZ is seeking a front-line leader to support store operations and customer service. You will open and close the store during management absence, handle cash and refunds, and ensure shelves and stock rooms are ready for the business day.

You will engage customers, resolve questions, and model Walgreens service traits while assisting with inventory, pricing, vendor deliveries, and basic backroom tasks to maintain a delightful shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Handles cash, returns, refunds, and updating register records.
• Models and delivers a distinctive customer experience.
• Assists with inventory, pricing changes, and backroom organization.
• Coordinates deliveries and vendor access through backdoor when required.
• Maintains store cleanliness and supports compliance with policies.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Sun Lakes, AZ is seeking a front-line leader to support store operations and customer service. You will open and close the store during management absence, handle cash and refunds, and ensure shelves and stock rooms are ready for the business day.

You will engage customers, resolve questions, and model Walgreens service traits while assisting with inventory, pricing, vendor deliveries, and basic backroom tasks to maintain a delightful shopping experience.