Shift Lead: Customer Experience & Store Operations

S&G Stores; Sidney (OH); On-site; USD 19,286 - 22,041; Full time

Job summary

A retail company in Sidney, Ohio, is seeking a full-time Shift Lead to support the store manager and ensure efficient operations. Responsibilities include providing excellent customer service, managing store policies, processing transactions, and maintaining a clean environment. Candidates must have retail or customer service experience and be able to lift items and stand for long periods. This position is ideal for individuals seeking a mid-senior level role in management and manufacturing.

Qualifications

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure store policies are being followed.
• Promote and maintain a clean and organized store appearance.
• Efficiently process cash and card transactions.
• Monitor store activities and respond to emergencies.

Skills

Retail experience

Customer service

Job description

A retail company in Sidney, Ohio, is seeking a full-time Shift Lead to support the store manager and ensure efficient operations. Responsibilities include providing excellent customer service, managing store policies, processing transactions, and maintaining a clean environment. Candidates must have retail or customer service experience and be able to lift items and stand for long periods. This position is ideal for individuals seeking a mid-senior level role in management and manufacturing.