Retail Shift Lead: Customer Experience & Store Ops

S&G Stores; Findlay (OH); On-site; USD 19,286 - 22,041; Full time

Job summary

A retail chain is seeking a Shift Lead in Findlay, OH. The role involves supporting the store manager, ensuring compliance with laws and policies, and managing employees to maximize sales. Responsibilities include providing leadership in customer service, maintaining store appearance, and ensuring all transactions are executed properly. Candidates should have retail and customer service experience, be able to lift objects up to 50 pounds, and be flexible with working shifts on weekends and holidays.

Qualifications

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.

Skills

Retail Experience

Customer Service Experience

Job description

A retail chain is seeking a Shift Lead in Findlay, OH. The role involves supporting the store manager, ensuring compliance with laws and policies, and managing employees to maximize sales. Responsibilities include providing leadership in customer service, maintaining store appearance, and ensuring all transactions are executed properly. Candidates should have retail and customer service experience, be able to lift objects up to 50 pounds, and be flexible with working shifts on weekends and holidays.