Shift Lead: Customer Experience & Store Operations

Walgreens; Dunwoody (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in the United States is seeking team members who can open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and help maintain store operations for a smooth day.

Ideal candidates have at least one year of retail experience as a key carrier or shift leader and are fluent in English. Pharmacy-related certifications are preferred.

Qualifications

• One year of retail experience as a retail key carrier or shift leader.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Assists with inventory, pricing, housekeeping, and basic store operations to support sales.

Skills

Customer service

Cash handling

Store operations

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens in the United States is seeking team members who can open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and help maintain store operations for a smooth day.

Ideal candidates have at least one year of retail experience as a key carrier or shift leader and are fluent in English. Pharmacy-related certifications are preferred.