Shift Lead: Customer Experience & Operations

Walgreens Co.; Short Hills (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in Short Hills, NJ seeks an energetic associate to open and close the store in the absence of management, perform cash handling, and ensure the floor and stock room are ready for the business day.

You will handle returns, refunds, and assist with vendor deliveries from the back door as needed. The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, and inventory accuracy.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change for registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English proficiency

Tools

POS system

Store equipment

Job description

Walgreens Co. in Short Hills, NJ seeks an energetic associate to open and close the store in the absence of management, perform cash handling, and ensure the floor and stock room are ready for the business day.

You will handle returns, refunds, and assist with vendor deliveries from the back door as needed. The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, and inventory accuracy.