Shift Lead: Customer Experience & Operations

Carwashexpress; Sherman (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading car wash service in Sherman, Texas is seeking a Shift Lead to engage with customers and lead a team. You will be responsible for directing vehicles safely into the wash, ensuring operational efficiency, and maintaining service quality. Strong customer service skills and experience in team leadership are essential. This position offers full-time hours in a dynamic and supportive environment that values people first.

Qualifications

• Ability to engage and educate customers about services.
• Experience in leading and supporting a team.
• Strong attention to detail to ensure service quality.

Responsibilities

• Greet customers upon arrival, ensuring a positive experience.
• Direct vehicles into the wash tunnel safely and efficiently.
• Lead team during shifts, providing guidance and support.
• Inspect vehicles before and after the wash for quality assurance.

Skills

Customer engagement

Team leadership

Operational safety

Attention to detail

Job description

A leading car wash service in Sherman, Texas is seeking a Shift Lead to engage with customers and lead a team. You will be responsible for directing vehicles safely into the wash, ensuring operational efficiency, and maintaining service quality. Strong customer service skills and experience in team leadership are essential. This position offers full-time hours in a dynamic and supportive environment that values people first.