Shift Lead: Customer Experience & Operations

Carwashexpress; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading car wash service provider in Tampa is looking for a Shift Lead to oversee daily operations and customer engagement. You will greet customers, promote services, and lead a team during shifts, ensuring quality and safety protocols are upheld. Ideal candidates should have strong problem-solving skills and experience in customer service. This full-time role offers a fast-paced environment encouraging team collaboration and customer satisfaction.

Qualifications

• Experience in customer service and strong communication skills.
• Ability to lead a team and manage operations effectively.

Responsibilities

• Greet customers and promote services.
• Direct vehicles and ensure operational safety.
• Lead team and manage shift tasks.
• Inspect vehicles and uphold quality standards.

Skills

Customer engagement

Team leadership

Safety protocol enforcement

Operational problem-solving

Job description

A leading car wash service provider in Tampa is looking for a Shift Lead to oversee daily operations and customer engagement. You will greet customers, promote services, and lead a team during shifts, ensuring quality and safety protocols are upheld. Ideal candidates should have strong problem-solving skills and experience in customer service. This full-time role offers a fast-paced environment encouraging team collaboration and customer satisfaction.