Shift Lead: Customer Experience & Operations

ProAct, Inc.; City of Auburn (NY); On-site; USD 23,419 - 25,485; Part time

Job summary

ProAct, Inc. is seeking a qualified candidate to provide supervisory leadership in the absence of store management in Auburn, New York. The role includes overseeing store crew activities, fulfilling customer service needs, and overseeing training programs.

Candidates should have at least a High School Diploma or GED, with preference given to those holding an AS Degree or higher and those with 2+ years of relevant experience. The hourly pay ranges from $17.00 to $18.50, depending on qualifications.

Qualifications

• Minimum of a High School Diploma (or currently enrolled) or GED is required.
• Preferred: AS Degree or higher.
• Preferred at least 2 years of experience in a related position.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Carry out all opening and closing procedures.
• Supervise the store’s crew in the absence of store management.
• Resolve customer service issues as a management representative.

Education

High School Diploma or GED

AS Degree or Higher

Job description

ProAct, Inc. is seeking a qualified candidate to provide supervisory leadership in the absence of store management in Auburn, New York. The role includes overseeing store crew activities, fulfilling customer service needs, and overseeing training programs.

Candidates should have at least a High School Diploma or GED, with preference given to those holding an AS Degree or higher and those with 2+ years of relevant experience. The hourly pay ranges from $17.00 to $18.50, depending on qualifications.