Shift Lead - Craft Coffee, Team Growth & Guest Joy

Starbucks Corp.; Dublin (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage via Starbucks College

401(k) retirement plan match

Job summary

Starbucks Corp. is hiring a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide the team to deliver high-quality beverages and food while upholding safety and store standards.

Ideal candidates bring experience in customer service, strong communication, and the ability to coach others. Flexible hours and a supportive benefits package accompany this role.

Qualifications

• Attend consistently and on time, with or without accommodation.
• Avail flexible hours including early mornings, evenings, weekends and holidays.
• Meet store policies, ensure quality beverages/food, cash handling and safety.
• Six months of customer-facing experience with staff coordination.
• Prepare and coach food/beverage preparation to standard recipes.
• Delegate tasks to others and coordinate team workload.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct daily shift operations and supervise team performance.
• Ensure quality beverages/food and maintain store safety and security.
• Coach teammates and support development during shifts.

Skills

Communication

Teamwork

Leadership

Interpersonal skills

Learn quickly

Retail knowledge

Relationship building

Job description

Starbucks Corp. is hiring a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide the team to deliver high-quality beverages and food while upholding safety and store standards.

Ideal candidates bring experience in customer service, strong communication, and the ability to coach others. Flexible hours and a supportive benefits package accompany this role.