Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; Mentor (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) match

Tuition assistance

Bean Stock

Bonus opportunity

Holiday pay

Disability insurance

Employee discounts

Job summary

Starbucks Coffee Company in Mentor, OH is looking for a Shift Supervisor who will lead with craft and heart to create a welcoming space for the community. You will guide a team to deliver quality beverages and food while maintaining store standards and safety.

Successful candidates will have at least six months of customer-facing experience and experience delegating tasks to others. This role emphasizes flexibility in scheduling and strong interpersonal skills to shine in a fast-paced

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Prepare beverages/food to standard recipes or customer specs.
• Flexible schedule including early mornings, evenings, weekends, holidays.
• Able to direct and coach staff to deliver high-quality service.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct and coach team to deliver quality beverages and food.
• Maintain store policies, safety, and cash handling.
• Foster strong teamwork and customer relationships.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Attendance & punctuality

Communication

Teamwork

Job description

Starbucks Coffee Company in Mentor, OH is looking for a Shift Supervisor who will lead with craft and heart to create a welcoming space for the community. You will guide a team to deliver quality beverages and food while maintaining store standards and safety.

Successful candidates will have at least six months of customer-facing experience and experience delegating tasks to others. This role emphasizes flexibility in scheduling and strong interpersonal skills to shine in a fast-paced