Shift Lead — Craft Coffee & Team Growth

Starbucks Corp.; Mason City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401(k) retirement plan

Paid vacation

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach teammates, prepare beverages and food to standard recipes, and maintain cash handling and safety during all shifts.

The role emphasizes reliable attendance, flexible hours, and strong teamwork within a store environment. Ideal candidates bring 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks effectively to

Qualifications

• Six months of customer-facing experience with ability to coach others.
• Ability to direct work of others and delegate tasks to team members.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customer requests.
• Ensure cash handling, store safety and security during shifts.
• Coach and delegate tasks to two or more employees as needed.

Skills

Customer service

Leadership

Teamwork

Communication

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach teammates, prepare beverages and food to standard recipes, and maintain cash handling and safety during all shifts.

The role emphasizes reliable attendance, flexible hours, and strong teamwork within a store environment. Ideal candidates bring 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks effectively to