Shift Lead — Craft Coffee & Team Leadership

Starbucks Corp.; Springfield (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Tuition coverage through ASU program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, craft beverages, and coach team members. You will ensure quality drinks and food, run daily operations, and maintain a welcoming experience for customers.

The role emphasizes teamwork, reliability, and strong interpersonal skills in a fast-paced retail setting. The position offers growth opportunities, comprehensive benefits, and a supportive environment where partners are encouraged to develop professionally and

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and coordinate tasks for two or more employees.
• Strong interpersonal and communication skills in a retail environment.

Responsibilities

• Lead shift with craft and heart to make the store welcoming for the community.
• Ensure quality beverages and food products are prepared to standard recipes.
• Coach and delegate tasks to teammates and maintain store safety and cash handling.
• Uphold store policies and provide exceptional customer service.

Skills

Customer service

Leadership

Communication

Team coordination

Cash handling

Food/beverage prep

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, craft beverages, and coach team members. You will ensure quality drinks and food, run daily operations, and maintain a welcoming experience for customers.

The role emphasizes teamwork, reliability, and strong interpersonal skills in a fast-paced retail setting. The position offers growth opportunities, comprehensive benefits, and a supportive environment where partners are encouraged to develop professionally and